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The University is committed to high quality of educational and other provision for students, and encourages students to say where there is cause for concern in individual or general matters. It undertakes to take such representation seriously. The University aims to handle complaints in a way which is sympathetic, fair, and efficient, which encourages informal conciliation, facilitates early resolution, maintains individual privacy and confidentiality, and permits useful feedback.

The Students Complaints Procedure webpage details the procedure to follow if you wish to express dissatisfaction about the standard of service provided by the University.

Responsible Officers are available in all departments of the Faculty of Biology, should a student wish to raise any issue.