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Support and Guidance for Students

Cambridge has a network of mechanisms for support and guidance of students who, for one reason or another, land in trouble.

Student support is one of the primary functions of the College tutorial system and in most cases, you should first broach any problems with your Director of Studies or your Tutor. These problems can range from academic ones (difficulties with the course, illness which interferes with your studies etc) to personal problems of health, motivation, finance, and so on.
In nearly every case, the College is the best place to begin, because they have the knowledge and experience to advise you, and the contacts within the University and the authority to intercede on your behalf.

Cambridge exam rules and regulations make provision for cases of illness or other misfortune. If you encounter any kind of illness or other impediment to exam preparation, the sooner you inform your College Tutor, the better. Formal liaison between a student and the central administration, particularly in matters relating to examinations, must be conducted through a College Tutor. 

Confidential Sources of Advice

Within the University:


  • Your G. P. (Cambridge or Home)
  • BMA Stress Counselling Service : tel. 0845 200169 (24 hour service) 
  • Drinksense,185 East Road, Cambridge, tel: 01223 350 599 email:
  • Samaritans: 4 Emmanuel Road, Cambridge.
    You can call round in person between 9.00am-10.30pm or you can phone the local helpline tel. 01223 364 455, or the national helpline 24 hours a day, 365 days a year on 08457 909090
  • Centre 33 : Young People's Information Counselling Service, 33 Clarendon Street, tel. 01223 316448 email:
  • Local place of worship


Support to expand your skills

It is increasingly being recognised that employers are looking for more than just academically qualified undergraduates. The centrally run Skills Portal identifies transferable skills (such as organisational skills, interpersonal skills, and computer literacy) that you should be developing naturally on your course.
The site also explores how you can make the most of your time at Cambridge and how you can prepare for your future.

To find out more about how students can engage at different levels with the University in order to improve the running of courses, please visit the student feedback pages.